By Mike McCready on December 11, 2009
Being successful online is all about measuring success. There are countless blog posts about measuring ROI using web analytics, establishing KPIs, using engagement to measure success with social media, etc.
While all of these are absolutely important, there is one indicator that I think trumps them all – especially in larger organizations. That indicator is [...]
Posted in Analytics & Measurements, Redesign | Tagged kpi, measurements, measuring success, metrics, perception, Performance indicator, Rate of return, ROI, success, transparency, Van Morrison
By Mike McCready on November 20, 2009
I gave up putting weekly videos as posts and resorted to having the weekly videos I found interesting posted in my sidebar. I will continue to do this, but I think there is value in having the videos embedded in a post to comment on. So on to the video and comment.
We all hear about [...]
Posted in Marketing, Social Media | Tagged Business, measurements, metrics, ROI, Social Media
By Mike McCready on August 14, 2009
When just starting as a web professional, I was excited to design ‘cool’ websites. But as I’ve matured in my field, I’ve noticed the growing important relationship that the web and business play together. This is even made more clear with the emphasis on ROI and strategy lately.
Considering the web and your web [...]
Posted in Web Strategy | Tagged Advertising, Analytics, Business, google analytics, Governance, Marketing, ROI, Social Media, strategy, Web Design and Development, Web Governance, web management, Web Strategy, Website
By Mike McCready on April 7, 2009
Image by Gioxx via Flickr
This may not be accepted too well by those in academia, but I think there is plenty that higher education can learn from the corporate world.
Whether some in higher education would admit it or not, we are in business and our students are our customers. Granted, higher education receives funding from [...]
Posted in Marketing, SEO, Social Media, Web Strategy | Tagged Advertising, Business, corporate, customer service, Marketing, Marketing and Advertising, ROI, Web analytics, Word of mouth
By Mike McCready on March 25, 2009
I’m working on a presentation with a colleague about social media’s benefits, risks, impacts, etc. to be presented to various staff on campus. In some discussions, we decided that a critical part of the presentation would be to explain the benefits of social media in clear detail. For the commitment to social media to be [...]
Posted in Marketing, Social Media | Tagged Business, chris brogan, engagement, experiment, measurement, metrics, proving, ROI, Social Media, social media measurements, social media metrics, social networking, strategy
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