Businesses around the world are trying to figure out how to leverage Twitter in their business. One way that has proven extremely successful is in customer service. Comcast paved the way in this area in 2008 by
Whether your organization has 50 or 5000 employees, a social media program is critical to your organization’s success in the social space. As organizational use of social media evolves and becomes more prevalent, establishing a program to carry
If you have a Facebook page for your business? Then you’ve probably run or are thinking about running a Facebook contest. This is a really good idea as 57% of consumers “like” brand Facebook pages for promotions.
So you’re thinking of blogging or you’ve just started a new blog. That’s awesome! A blog is an effective tool in communicating your message, demonstrating thought leadership and interacting with your customers. The challenge is that there