When talking about social media, there are a number of avenues to take. One that has been on my mind lately is social media etiquette.
I’ve been reading UnMarketing from Scott Stratten. There is a section in his book where he talks about social media wrath. The worse kind of social media wrath is when it is wrapped in the facade of being helpful.
Have you ever had someone post a comment to your blog telling you that you have a spelling error in your post? Have you ever had some correct your one of your tweets in in a public reply? How did it make you feel?
There have been a few occurrences lately that reminded me of Scott’s words. In an effort to walk the walk and talk the talk, I won’t single anyone out.
Scott offers advice which we all should follow: praise in public, assist in private.